Senior AI Engineer

Product Development

Hồ Chí Minh

Thỏa thuận

Toàn thời gian

30.04.2025

1

Reporting to: AI Manager

I. Company Overview

Dayone is the parent company of Got It and Scan It and Dayone has joined hands with SEA’s Loyalty leader to launch is a new Loyalty platform Buzz It (2024).

Established in 2015, Got It is the original, largest, and most trusted digital voucher, loyalty, and gifting solutions platform in Vietnam.

Got It distributes well over one million vouchers monthly on behalf of its thousands of clients. Digitalizing gift solutions to meet diverse needs: attractive campaigns, partner gifts, agent compensation, client acquisition, promotional gifts, employee care,…

Scan It brings OCR and EKYC technology to the forefront of branding and marketing, enabling clients to promote and grow their customer base, manage their loyalty platforms, and drive sales.  Scan It makes consumer shopping rewarding and fun, whilst growing customer loyalty

Buzz It is a comprehensive loyalty platform with customization capabilities to meet diverse needs of businesses. Buzz It brings an end-to-end solutions from developing the front end, building specific loyalty programs, to integrating systems and delivering Got It gifts and Scan It campaigns.

Our environment is safe and comfortable, we offer equality, we listen, and we are friendly, but we work hard too.

If you have what it takes, we would love to hear from you. Please apply!

II. What you need to do 

Team Coordination

  • Collaborate with the Developer team to integrate AI solutions into Dayone’s projects.
  • Work closely with other team members to address challenges and optimize AI services.

AI Model Development & Optimization

  • Analyze and design AI models for various problem statements.
  • Collect AI models from team members and integrate them into a complete service.
  • Optimize AI models to enhance speed and reduce resource consumption.
  • Post-process AI model outputs to improve accuracy.
  • Deploy AI services in local or cloud environments.
  • Ensure seamless integration with the backend team for real-world implementation.

Quality Monitoring & Troubleshooting

  • Monitor the performance and quality of AI services.
  • Identify and troubleshoot errors in AI models and services.
  • Develop guidelines for incident handling, maintenance, data recovery, and standardization of operational processes.

Research & Innovation

  • Explore new AI solutions and features to enhance project capabilities.
  • Implement innovative AI-related projects.

Data Management & Reporting

  • Collect and synthesize data for model training.
  • Prepare reports and generate data queries for company insights.

Production Support

  • Monitor and address AI-related issues in the production environment.
  • Communicate with other teams to ensure smooth AI service operation in real-world applications.

Additional Duties

  • Perform tasks as assigned by the Line Manager.

III. What you should have 

Technical Skills & Experience

  • Strong background in AI/ML model development, optimization, and deployment.
  • Hands-on experience with AI frameworks ( PyTorch, Scikit-learn, etc.).
  • Proficiency in programming languages (Python).
  • Experience in collecting, processing, and synthesizing data for AI model training.
  • Familiarity with cloud platforms (AWS) and containerization tools (Docker).
  • Knowledge of backend development and integrating AI services into production systems.
  • Strong ability to troubleshoot AI model errors and optimize performance.

Problem-Solving & Analytical Thinking

  • Ability to analyze complex AI problems and design effective solutions.
  • Experience in post-processing AI results to enhance accuracy.
  • Ability to monitor AI service performance and identify production issues.

Collaboration & Communication

  • Strong team coordination skills to work effectively with developers, data engineers, and backend teams.
  • Ability to document and communicate AI processes, troubleshooting steps, and maintenance guidelines.
  • Experience in reporting AI performance metrics and insights.

Innovation & Research Mindset

  • Passion for exploring new AI solutions, features, and methodologies.
  • Ability to implement innovative AI-related projects.

Additional Qualities

  • Detail-oriented with a proactive approach to problem-solving.
  • Self-motivated and able to work independently while collaborating in a team.
  • Ability to adapt to fast-paced environments and take on new challenges.
  • Experience in writing technical documentation and incident response procedures is a plus.

IV. Why you'll love working here

  • Working time from Monday to Friday (09:00 am - 18:00 pm).
  • Good chance to study and develop career path stably with internal promotion and rotation.
  • 100% statutory insurance contribution as per the labor law.
  • Bao Viet Healthcare insurance.
  • 100% gross salary in probation.
  • 12 Annual Leave (AL) per year + extra 1 AL per extra working year.
  • Annual bonus: depending on business & individual performance.
  • Annual salary review.
  • ESOP allows you to financially share in our future success.
  • Other rewards: 5-star, employee of the month, employee of the year, loyalty employee (3-year, 5-year, 8-year, etc.)
  • Internal Activities: General Meeting, International Women's Day, Vietnamese Women's Day Mid-Autumn Festival, Christmas, Year-end Party, etc.

Tại Got It, chúng tôi có

Môi trường làm việc Môi trường làm việc

Tôn trọng giá trị của mỗi cá nhân và xây dựng sự kết nối. Chúng tôi trẻ, sáng tạo, chuyên nghiệp và linh hoạt.

Phát triển cá nhân Phát triển cá nhân

Luôn có thăng tiến nội bộ và luân chuyển vị trí giữa các phòng ban để bạn đa dạng hóa kinh nghiệm.

Khen thưởng & ghi nhận Khen thưởng & ghi nhận

Một phần không thể thiếu trong văn hóa làm việc của Got It là trân trọng nỗ lực đóng góp của mỗi thành viên.

Hoạt động nội bộ Hoạt động nội bộ

Ngoài company trip hàng năm, Got It còn có rất nhiều các hoạt động nội bộ với nhiều giải thưởng hấp dẫn.

Bảo hiểm sức khoẻ cá nhân Bảo hiểm sức khoẻ cá nhân

Cam kết bảo hiểm bắt buộc trên 100% tổng lương cùng bảo hiểm sức khỏe cá nhân cho từng thành viên.

Chính sách ESOP Chính sách ESOP

Tạo cơ hội để bạn chia sẻ thành công về mặt tài chính trong tương lai cùng chúng tôi.

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